How To Improve At UWE IT Services In 60 Minutes?
Identifying opportunities for improvement is one of the most challenging parts of implementing change. However, it is also one of the most rewarding aspects of the process. It helps you identify barriers that are impeding your progress. By taking action to improve, you can overcome these challenges and increase your productivity.
Identifying ways to improve
The start of the autumn 2020 term saw a sharp rise in the number of requests for student support services. During this time, the university has worked with a provider called UniQuest to deliver omnichannel student engagement journeys. This innovative provider has helped UWE Bristol achieve a 27% year-on-year increase in offer conversion. The company’s student engagement journeys are designed to capture student insights on anxiety and conversion rates.
Identifying barriers to improvement
One of the key challenges in distance learning is the isolation of students. Typically, students interact with one tutor and do not have the opportunity to interact with the other. Moreover, communication is asynchronous and there is no clearly defined cohort. This can lead to a feeling of loneliness. As a distance learning institution, UWE is faced with the challenge of developing programs that maximize the student learning experience while maintaining a sense of community.
While social networking may help overcome the isolation that can affect students, the debate needs further research. The purpose of this paper is to identify barriers to improving the student experience by establishing an effective learning community-building strategy. It also aims to explore possible solutions. It should help to inform further research and improve the discussion on online learning.